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AFF A250, A400, FAS 8300, and FAS 8700 reports BATTERY (capacity low) alert

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Category:
aff-series
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hw
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Applies to

  • AFF A250 / FAS500f
  • AFF A400 / FAS8300 / FAS8700
  • ONTAP versions:
    • 9.7P19 or lower
    • 9.8P12 or lower
    • 9.9.1P8 or lower
    • 9.10.1P2 or lower
  • Call home for BATTERY (capacity low) WARNING

Issue

  • Events with BATTERY (capacity low)

::> event log show -severity * -event *battery*

1/1/2022 00:00:00   node-name   ALERT         callhome.battery.low: Call home for BATTERY_LOW.
1/1/2022 00:00:00   node-name   EMERGENCY     monitor.nvramLowBattery: NVRAM battery is dangerously low.
1/1/2022 00:00:00   node-name   ALERT         callhome.battery.warning: Call home for BATTERY (capacity low) WARNING.

  • BMC event for low battery

BMC> events search Battery

51d | 03/11/2022 | 14:03:02 | Battery #0x4f | State Asserted
51e | 03/11/2022 | 15:47:58 | Battery #0x49 | Lower Non-critical going low
51f | 03/11/2022 | 15:57:35 | Battery #0x49 | Lower Non-critical going low
520 | 03/11/2022 | 18:27:42 | Battery #0x49 | Lower Non-critical going low

  • system sensors show reports Bat_Dstg_Cycles is lower than lnc threshold

BMC> system sensors show

=================== sensor ==========================
Sensor name      | reading    | unit       | status| lnr       | lcr       | lnc       | unc       | ucr       | unr
Bat_Temp         | 34.500     | degrees C  | ok    | 0.000     | 0.000     | 5.000     | 60.000    | 75.000    | 127.500
Bat_Volt         | 8.100      | Volts      | ok    | 0.000     | 5.500     | 5.600     | 8.500     | 8.600     | 12.750
Bat_Curr         | 0.000      | Amps       | ok    | na        | na        | na        | 1.200     | 1.520     | 2.540
Bat_Rem_Cap      | 9.840      | Watts * hour | ok  | na        | na        | na        | na        | na        | na
Bat_Full_Cap     | 10.800     | Watts * hour | ok  | na        | na        | na        | na        | na        | na
Bat_Charge_Curr  | 0.000      | Amps       | ok    | na        | na        | na        | 2.200     | 2.300     | 5.100
Bat_Charge_Volt  | 8.200      | Volts      | ok    | na        | na        | na        | 8.900     | 9.000     | 12.750
Bat_Design_Cap   | 18.400     | Watts * hour | ok  | na        | na        | na        | na        | na        | na
Bat_Initial_Fcc  | 20.400     | Watts * hour | ok  | na        | na        | na        | na        | na        | na
Bat_Dstg_Cycles  | 4.000      | cycles     | nc    | na        | 2.000     | 5.000     | na        | na        | na
Bat_Cycle_Cnt    | 0.000      | cycles     | ok    | na        | na        | na        | na        | na        | na
Bat_Power_Fault  | 0x0        | discrete   | 0x0180| na        | na        | na        | na        | na        | na
Bat_Dsg_FET_Flt  | 0x0        | discrete   | 0x0280| na        | na        | na        | na        | na        | na
Bat_Chg_FET_Flt  | 0x0        | discrete   | 0x0280| na        | na        | na        | na        | na        | na
Bat_Pack_Invalid | 0x0        | discrete   | 0x0180| na        | na        | na        | na        | na        | na
Bat_Lrn_Active   | 0x0        | discrete   | 0x0280| na        | na        | na        | na        | na        | na

  • Battery Learn Cycle active in SP-LATEST-IPMI
LrnCyclProgress          :  0x01
Learn Load Enabled       :  TRUE
LrnCycleStartDate        :  22-03-11-14:03
LrnCycleStartFCC         :  0x054b
LrnCycleEndFCC           :  0x0000
LrnCycleEndDate          :  ??-??-??-??:??
 

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