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Element Software upgrade error because of excessive accumulation of results from asynchronous API calls

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Applies to

  • NetApp Element software
  • NetApp SolidFire SF-series
  • NetApp Hyper Converged Infrastructure (HCI) storage clusters
  • NetApp Hybrid Cloud Control (HCC)

Issue

  • NetApp SolidFire Active IQ alerts show the Cluster Master failover is unable to complete and it keeps moving around
  • Using HealthTools version 2018.12.01.103 or later, executing health checks using the sfupgradecheck -u *cluster_admin* -p *password* MVIP command before running upgrade, provides the following warning:

Severity:               WARNING
Test Description:       Verify that the cluster configuration database does not have an excessive accumulation of results from asynchronous API calls

Remedy:              Run sfclearasyncresults to reduce the accumulation by purging older results
Number of Results:   25000

  • Using HealthTools version 2018.12.01.103 or later, executing Element cluster upgrade using the sfinstall command halts with the following message:

Upgrade error: The cluster configuration database has an excessive accumulation of results from asynchronous API calls. Refer to Element Software upgrade error because of excessive accumulation of results from asynchronous API calls for the workaround to resolve the issue before proceeding with the upgrade.

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