Skip to main content
NetApp Knowledgebase

Element Software upgrade error because of excessive accumulation of results from asynchronous API calls

Views:
128
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

Storage cluster running Element 10.3 and can also manifest itself during upgrades to newer versions, including 11.0.

Issue

  • ActiveIQ alerts show the Cluster Master failover is unable to complete and it keeps moving around.
  • Using HealthTools version 2018.12.01.103 or later, executing health checks using the sfupgradecheck -u *cluster_admin* -p *password* MVIP command before running upgrade, provides the following warning:

Severity:               WARNING
Test Description:       Verify that the cluster configuration database does not have an excessive accumulation of results from asynchronous API calls

Remedy:              Run sfclearasyncresults to reduce the accumulation by purging older results
Number of Results:   25000

  • Using HealthTools version 2018.12.01.103 or later, executing Element cluster upgrade using the sfinstall command halts with the following message:

Upgrade error: The cluster configuration database has an excessive accumulation of results from asynchronous API calls. Refer to Element Software upgrade error because of excessive accumulation of results from asynchronous API calls for the workaround to resolve the issue before proceeding with the upgrade.

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support