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Single controller reports degraded or failed SAS port

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Category:
e-series-systems
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esg
Last Updated:

Applies to

  • Controller: E5560
  • Firmware Version: 08.10.11.00
  • E-Series Controller Firmware 8.xx

Issue

The controller wide port has gone to a failed state during a controller reboot but does not clear after the reboot completes.

  • All channels are optimal through chall
  • luall reports no degraded or failed components
  • sasStateCapture is not missing any SAS connections

 

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