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Single node stuck on "Rebooting to exit install mode" during new build

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66
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Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

StorageGRID

Issue

  • Single node stuck on Rebooting to exit install mode during new build
  • Unable to access installer page
  • Controller shows this error from root:

device-mapper: table: 253:17 Multipath: error getting device
device-mapper: ioctl: error adding target to the table

  • The /var/log/daemon.log log file in the base-os shows StorageGRID-SG-OS is missing from /dev/mapper

Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-PGE-Backup 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-SG-OS is missing from /dev/mapper
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-00 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-01 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-02 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-03 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-04 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-05 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-06 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-07 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-08 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-09 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-10 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-11 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-12 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-13 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-14 
Aug 21 12:53:18 localhost config-sga[2118]: [2020-08-21T12:53:18+00:00 CFGD] StorageGRID-obj-15 

 

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