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Core dump triggered WARNING: PCI SERR Exception Reboot Reason : 0x60006

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Category:
e-series-systems
Specialty:
sgrid
Last Updated:

Applies to

  • SANtricity OS 11.70.2 or earlier
  • E-Series

Issue

  • The controller resets in the MAJOR-EVENT-LOG:
A:3/2/22, 8:40:25 AM (08:40:25) 33740495 4010 Controller reset - Shelf 99, Bay A ----> Reboot Reason : REBOOT_SX_NMI_PCI_AND_OTHER_ERRORS
  • Core dump captured on controller reboot in the excLogShow of the STATE-CAPTURE-DATA:
---- Log Entry #49 (Core 0) Mar-02-2022 02:47:03 AM ----
PCI SERR Exception
SERR Summary: 0x80000001
SERR Return Status: 0x00000002
SERR Collection Count: 0x2
Intel VT (Unit 1)
VID 0x8086 DID 0x6f28 B0:D5:F0
Intel VT Error: vtuncerrsts = 0x80000000.
SERR Summary Flags = 0x80000001
SERR probably caused by a bad address.
Processor Global Nonfatal Error: 2000000
2022-03-02 08:38:32.817676
PCI error without lockdown
Backtrace of the crashed thread:
#0 0x00007ff653b8a799 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1 0x00007ff653eacbea in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2 0x00007ff653eacd2e in _vkiReboot () from /raid/lib/libeos-System.so
No symbol table info available.
#3 0x00007ff653e9acc3 in nmiSERR () from /raid/lib/libeos-System.so
No symbol table info available.
#4 0x00007ff653e9b193 in nmiEventHandler () from /raid/lib/libeos-System.so
No symbol table info available.
#5 0x00007ff653eb0358 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#6 0x00007ff653ab5fa3 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#7 0x00007ff653c4c4cf in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
RegisterValues:
rax 0x0 0
rbx 0x4 4
rcx 0x7ff653b8a799 140695943292825
rdx 0x13 19
rsi 0x7dd 2013
rdi 0x639 1593
rbp 0x7ff6422a1d70 0x7ff6422a1d70
rsp 0x7ff6422a1d30 0x7ff6422a1d30
r8 0xffffffffffffffff -1
r9 0x7ff6422a1bb0 140695648738224
r10 0x8 8
r11 0x246 582
r12 0x4 4
r13 0x1 1
r14 0x0 0
r15 0x7 7
rip 0x7ff653e9acc3 0x7ff653e9acc3
eflags 0x246 [ PF ZF IF ]
cs 0x33 51
ss 0x2b 43
ds 0x0 0
es 0x0 0
fs 0x0 0
gs 0x0 0
---- Log Entry #50 (Core 0) Mar-02-2022 02:47:50 AM ----
WARNING: Reset by alternate controller

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