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Critical NTP messages seen repeatedly in E-series Major Event Log

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Applies to

  • SANtricity OS 11.70 or older
  • StorageGRID Appliances

Issue

  • E-series Major Event Log report NTP service unreachable.

B:8/22/22, 2:12:20 AM (02:12:20) 6299 2288 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay B <--CRITICAL
----> Unreachable NTP Server: 0.0.0.0

B:8/21/22, 9:10:29 PM (21:10:29) 6293 2288 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay B <--CRITICAL
----> Unreachable NTP Server: 0.0.0.0

  • Recovery Guru alert NTP server unreachable. These alerts occour randomly.
  • StorageGRID Grid Manager reports the following alert: Appliance storage controller hardware issue.

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