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Core dump on NetApp StorageGRID E-Series controller

  1. Last updated
    Apr 23, 2025
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Visibility:
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Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:
4/23/2025, 10:47:57 AM

Applies to

  • NetApp StorageGRID Appliances
  • NetApp E-Series

Issue

  • Core dump observed on the E-Series controller related to watchdog timeout.
  • Notification received via AutoSupport
 
Dump File         : LEOS
Controller        : A
Panic String      : WATCHDOG TIMEOUT
Reboot Reason     : 0x60011
 |-------> REBOOT_SX_NMI_AAU_ERROR
 |-------> Watchdog
 |-------> Full Core Dump
Panic Time        : 06/03/25 07:21:12 UTC
Core Dump Type    : FULL DUMP
Controller Type   : 2806
Serial Num        : 04xxxxxxxxxx    
Firmware version  : 08.75.00.01
OEM Tech. name    : E/EF-series
RAIDCore version  : 5207.1.13
Sympkg            : m5_875_debian-08.75.00.01
Backtrace         : 
#0  0x00007f7a74a4c8c9 in raise () from /lib/x86_64-linux-gnu/libc.so.6
#1  0x00007f7a74d6e5da in vkiPanic () from /raid/lib/libeos-System.so
#2 0x00007f7a74d6e71e in _vkiReboot () from /raid/lib/libeos-System.so
#3  0x00007f7a74d5de29 in watchdogTimerService () from /raid/lib/libeos-System.so
#4  0x00007f7a74d74058 in timerWatchdogService () from /raid/lib/libeos-System.so
#5  0x00007f7a74d71e58 in vkiTask () from /raid/lib/libeos-System.so
#6  0x00007f7a74976fa3 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
#7  0x00007f7a74b0e06f in clone () from /lib/x86_64-linux-gnu/libc.so.6

 

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