Skip to main content
NetApp Knowledge Base

Volume cloning issues with VSS Provider on Windows Server 2019

  1. Last updated
  2. Save as PDF
Views:
151
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • Element Software
  • SolidFire VSS Provider
  • Windows Server 2019

Issue

When restoring snapshots of Windows disks using the SolidFire VSS Provider on Windows Server 2019, disk-related issues are encountered in Windows, such as:

  • drive letter mappings are incorrect
  • drives are in a read-only state
  • drives are missing
  • drives aren't created properly

At the same time:

  • the Windows application logs show MSSQL errors (unable to reuse session <x>, which has been reset for connection pooling')
  • the associated CreateSnapshot and RollbackToSnapshot events succeed when viewed in the Element UI events tab
  • multiple disks appear in Disk Management, but are showing as offline:

clipboard_e49cc73f0cf96db16c9dc47cafa83e8fa.png

These issues are not seen on VSS Provider on Windows Server 2012. 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.