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AutoSupport Message: Block Service Unhealthy on an Element storage cluster

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Applies to

NetApp Element software

Issue

  • Error Code: blockServiceUnhealthy
  • Active IQ error messages:
    • Single Node, single block service (severity: error):
      • A block service is unhealthy and SolidFire is attempting to migrate data away from it
      • The SolidFire Application cannot communicate with a Block Service. If this condition persists
    • Multiple block services (severity: critical):
      • Block service(s) on more than one node are unhealthy. Data unavailability is possible

 

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