Skip to main content
NetApp Knowledge Base

SolidFire drives report Unsupported drive detected after adding drive or node

  1. Last updated
    Aug 5, 2024
  2. Save as PDF
Views:
613
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:
8/5/2024, 6:52:07 AM

Applies to

NetApp SolidFire Storage Nodes

Issue

On NetApp SolidFire Active IQ after drive replacement, new nodes add, or cluster creation:

Error Code: hardwareConfigMismatch
Details: Unsupported drive detected in slot x; drive statistics and health information will be unavailable.

Error Code: hardwareConfigMismatch
Unsupported drive detected in slot x. A Possible reason is that the installed Element version does not recognize this drive. Recommend updating the Element software on this node.

Error Code:lowDriveLife

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.