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Unable to login to ONTAP Select deploy GUI

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Category:
ontap-select
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core
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Applies to

  • ONTAP Select Deploy 9.14 and later
  • VMware ESXi environments hosting ONTAP Select Deploy

Issue

  • Users are unable to log in to the ONTAP Select Deploy GUI. The following symptoms are observed:

    • The GUI displays:
      Authentication Failed. Please verify Username and Password.
    • The VM console or SSH session displays:
      Deploy API service is currently not available. (Press Ctrl-C to continue to the shell)
  • Session is closed instantly after pressing Ctrl-C.
  • Services such as license-manager and nginx fail to start.
  • Rebooting the Deploy VM does not resolve the issue.
  • After reseting the root password,  still unable to login as few services started to fail.
    •  Failed to start esxadmin_server.service  ESXadmin Internal Rest Server"
  • Repeated errors in logs such as:
    OSError: [Errno 28] No space left on device

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