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ONTAP System Manager KBs

ONTAP System Manager KBs

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New System Manager Global Search
Search the NetApp Support Site and Knowledge Base for answers directly through ONTAP System Manager.
Manage certificates
Learn how to generate, install or renew self-signed and CA signed certificates using ONTAP System Manager.
Delete files or folders
How to delete files and folders using ONTAP System Manager.
Authenticate using a domain account
Configure ONTAP System Manager to use domain authentication.
Manage RBAC for File System Analytics
Manage RBAC for File System Analytics in System Manager.
New UI for System Manager
Navigate the new System Manager UI beginning in ONTAP 9.7 and later.
Other Resources
  • SAML service provider did not identify the user that was authenticated in ONTAP System ManagerMon, 20 May 2024
  • Kerberoasting Excessive SPN Requests seen when domain user login to system managerFri, 17 May 2024
  • ONTAP System Manager unable to process requestsWed, 15 May 2024
  • When trying to lock admin from ONTAP System Manager, Lock does not appear in the menuTue, 07 May 2024
  • Unable to Assign Volume Tags to DP Volumes from System ManagerThu, 02 May 2024
  • ONTAP System Manager requests certificate, authentication fails if certificate is sentMon, 29 Apr 2024
  • The number of files-used larger than file count reported by System ManagerThu, 25 Apr 2024
  • Setting up SAML authentication in System Manager results in error when IdP metadata URI contains a question mark, error: "The data file was not downloaded from the specified IdP URI"Wed, 24 Apr 2024
  • The Metrocluster connection cannot be reached error in SM GUIWed, 24 Apr 2024
  • Can additional parameters be specified when shutting down node from System Manager?Wed, 24 Apr 2024
  • SnapMirror with "pg" schedule cannot be edited in System Manager and keeps loadingMon, 22 Apr 2024
  • Permission denied erroneously by ONTAP if user is in multiple domain groupsFri, 19 Apr 2024
  • Where does file uploaded by System Manager get saved?Wed, 17 Apr 2024
  • ONTAP system manager does not show the total ISL speed in metroclusterWed, 17 Apr 2024
  • System Manager certificate selection stuck "Loading" when changing certificates during SAML configurationTue, 16 Apr 2024
  • Cannot access OSM after deleting expired certificate: ERR_CONNECTION_RESETTue, 16 Apr 2024
  • SnapMirror relationship is shown as not healthy on source side's ONTAP System Manager, even if SnapMirror is healthyMon, 08 Apr 2024
  • Does enabling System Manager Insights put a load?Mon, 08 Apr 2024
  • Stuck at ONTAP upgrade via System ManagerTue, 02 Apr 2024
  • Can be FlexVol volume historical capacity usage checked in System Manager?Mon, 01 Apr 2024
  • On the classic version of OnCommand System Manager under Shares - Edit there was a toggle to turn ON or OFF the "Show previous version" option. This option is missing in ONTAP System Manager New ExperienceThu, 30 May 2024
  • After upgrade no longer able to access Windows users and groups in OCSMWed, 29 May 2024
  • ActiveIQ registration status on OSM becomes unregistered every weekWed, 29 May 2024
  • FAS systems with ONTAP System Manager New Experience does not have On Demand Background Deduplication optionWed, 29 May 2024
  • System manager shows cluster health degraded. BCOMD is offlineWed, 29 May 2024
  • ONTAP System Manager cannot modify DNS server settings of admin SVMWed, 29 May 2024
  • Unable to configure cascade SnapMirror for non-FlexGroup volumes in System ManagerWed, 29 May 2024
  • Snapshot sizes are not visible anymore in System Manager 9.8Mon, 27 May 2024
  • What are the pre-requisites for enabling SAML authentication in ONTAP System Manager?Fri, 24 May 2024
  • System Manager fails to upload ONTAP image due to insufficient spaceFri, 24 May 2024
  • Access to System Manager starts to fail by "ERR_SSL_KEY_USAGE_INCOMPATIBLE"Fri, 24 May 2024
  • Error on System Manager ERR_SSL_KEY_USAGE_INCOMPATIBLE after upgrading ONTAPThu, 23 May 2024
  • Unable to access System Manager UI because of an expired certificateWed, 22 May 2024
  • Volumes missing in ONTAP System Manager after upgrade to 9.8+Wed, 22 May 2024
  • ONTAP System Manager 9.7+ Redesigned User InterfaceWed, 22 May 2024
  • Native FPolicy widget or specific SVMs are missing in OSM when external FPolicy existsWed, 22 May 2024
  • The number of files-used larger than file count reported by System ManagerWed, 22 May 2024
  • How to set up SAML authentication in ONTAP System Manager with Azure AD as the IdPTue, 21 May 2024
  • Unable to SSH to node/cluster via GUI/CLI but SP CLI is accessibleTue, 21 May 2024
  • System Manager SAML Authentication Resolution GuideMon, 20 May 2024
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.