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cpeer.xcm.update.warn: Periodic update of peer network information failed. The following operations are incomplete: node/ip map update failed.

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982
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Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:
6/6/2025, 7:01:56 AM

Applies to

  • ONTAP 9
  • Inter-cluster communication

Issue

  • Cluster keep reporting peer cluster is no longer available and node/ip map update failed:

9/17/2024 10:43:38  Node-02       ALERT         cpeer.unavailable: Peer cluster Peer-cluster is no longer available.
 

9/17/2024 10:43:23  Node-01       INFORMATIONAL mgmtgwd.jobmgr.private.jobcomplete.failure: Private job "Cross-Cluster Manager" [id 357] (Cross-Cluster Address Manager) completed unsuccessfully: node/ip map update failed (1).


9/17/2024 10:43:23  Node-01       ERROR         cpeer.xcm.update.warn: Periodic update of peer network information failed. The following operations are incomplete: node/ip map update failed.
 

  • The failure might automatically recover later
  • Cluster peer might be healthy on one side of the cluster peer:

Node to Ping in Destination Cluster Peer-01 Peer-02
Cluster to Ping Peer-cluster Peer-cluster
Status of Data Ping Operation interface_reachable interface_reachable
Status of ICMP Ping Operation
RDB health of the node true true
Cluster Health true true
Communication Indicator true true
Last Update Time 9/17/2024 13:34:21 9/17/2024 13:34:22

  • ICMP pings work from both sides and Data pings might be good on one side of the cluster peer:

::*> cluster peer health show
Node       Cluster-Name                 Node-Name
             Ping-Status               RDB-Health Cluster-Health Availability
---------- --------------------------- --------- --------------- ------------
Node-01 Peer-cluster                     Peer-01
             Data: interface_reachable
             ICMP: -                   true      true            true
                                       Peer-02
             Data: interface_reachable
             ICMP: -                   true      true            true
Node-02 Peer-cluster                     Peer-01
             Data: interface_reachable
             ICMP: -                   true      true            true
                                       Peer-02
             Data: interface_reachable
             ICMP: -                   true      true            true
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