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AutoSupport messages may not transmit to NetApp support when they exceed 50MB

Views:
113
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
generalsupport
Last Updated:
6/21/2024, 10:03:45 AM

Applies to

  • ONTAP 9
  • AutoSupport messages sent via HTTP or HTTPS

Issue

AutoSupport files fail to send to NetApp support or are incomplete.

 

 

 

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