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ANDU validation script fails on shelves and sensors check on large clusters

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Category:
ontap-9
Specialty:
core
Last Updated:
5/3/2024, 8:42:49 PM

Applies to

  • ONTAP 9
  • Automate Non-Disruptive Upgrade (ANDU)
  • Upgrading to ONTAP prior to 9.10.1

Issue

  • The ANDU process fails during the validation phase on the "shelves and sensors check" task:

::> cluster image show-update-progress

                                              Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    failed                   00:10:00        00:04:21
 
Details:
 
Pre-update Check     Status            Error-Action
-------------------- ----------------- --------------------------------------         
Shelves and Sensors  Error             Error: Validation check failed to
check                                  execute properly.

                                       Action: If the problem persists after
                                       retrying, delete the package and
                                       download again

  • The cluster is running an ONTAP version and BMC/SP firmware version that contains the fixes for BUG 1139218 and BUG 1274574.
  • The cluster is very large (20+ nodes with a large number of shelves)

 

Note: Verify that SP API Service is not the cause by reviewing   Active IQ Wellness Risk: ONTAP reports error when communicating with SP/BMC

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