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The newly inserted disk is shown as unknown

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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ASA-A50
  • Solid State Drive(SSD)

Issue

  • An SSD with model X4014WCOFB15TNTE has been added to an existing internal NS224 shelf, where SSDs with model X4025WCOFB3T8NTE have been in use
  • The system was unable to recognize the new disk model
EMS
10/31/2025 19:02:49 node-01 ERROR disk.readReservationFailed: Disk read reservation failed on 0n.13P1 CDB 0x5e:01 - SCSI:no sense (0 0 0)
10/31/2025 19:02:49 node-01 ERROR scsi.cmd.selectionTimeout: Disk device 0n.13L0: Adapter/target error: HA status 0x7: cdb 0x28:00000001:0001. Targeted device did not respond to requested I/O. I/O will be retried.
SYSCONFIG -A
slot 0: Virtual NVMe Host Adapter 0n
0: NETAPP X4025WCOFB3T8NTE NA50 3660.1GB 4160B/sect (xxxxxxxxxxxx)
1: NETAPP X4025WCOFB3T8NTE NA50 3660.1GB 4160B/sect (xxxxxxxxxxxx)
2: NETAPP X4025WCOFB3T8NTE NA50 3660.1GB 4160B/sect (xxxxxxxxxxxx)
...
13: NETAPP X4014WCOFB15TNTE NA50 14651.0GB 4160B/sect (xxxxxxxxxxxx)
...
22: NETAPP X4025WCOFB3T8NTE NA50 3660.1GB 4160B/sect (xxxxxxxxxxxx)
23: NETAPP X4025WCOFB3T8NTE NA50 3660.1GB 4160B/sect (xxxxxxxxxxxx)
Shelf 0: NS224NSM16E  Firmware rev. NSM16E A: 0140  NSM16E B: 0140
DISK SHOW
UsableDiskContainerContainer
DiskSize Shelf Bay TypeTypeName
---------------- ---------- ----- --- ------- ----------- ---------
1.0.0  3.49TB     0   0 SSD-NVM aggregate   pod_NVME_SSD_1
1.0.1  3.49TB     0   1 SSD-NVM aggregate   pod_NVME_SSD_1
1.0.2  3.49TB     0   2 SSD-NVM aggregate   pod_NVME_SSD_1
...
1.0.22 3.49TB     0  22 SSD-NVM aggregate   pod_NVME_SSD_1
1.0.23 3.49TB     0  23 SSD-NVM aggregate   pod_NVME_SSD_1
cl2-01:0n.13    - 0  13 SSD-NVM unknown -
DISK SHOW -INSTANCE
Disk: node-01:0n.13
Container Type: unknown
Mailbox Disk Type: -
DR Home: -
Stack ID/Shelf/Bay: -  / 0  / 13
LUN: 0
Array: N/A
Vendor: NETAPP
Model: X4014WCOFB15TNTE
Serial Number: xxxxxxxxxxxx
UID: 0014EE84:0AF0C000:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000
BPS: 4160
Physical Size: 13.97TB
Position: present
Checksum Compatibility: block
Aggregate: -
Plex: -

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