Skip to main content
NetApp Knowledge Base

Takeover node shuts down due to degraded PSU readings

  1. Last updated
  2. Save as PDF
Views:
135
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • A700s

Issue

  • While node 2 has taken over the partner node 1 for hardware maintenance, the following errors and system shutdown  of node 2 are seen:

Mon Jun 05 19:09:58 -0400 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 InPower is Warning High (1000 W)
Mon Jun 05 19:09:59 -0400 [node2: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1 FRU.
Mon Jun 05 19:09:59 -0400 [node2: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1 FRU.

Mon Jun 05 19:10:00 -0400 [node2: monitor: monitor.globalStatus.critical:EMERGENCY]: This node has taken over node1. Power Supply Status Critical: PSU1 FRU.
Mon Jun 05 19:11:28 -0400 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 InPower is Critical High (1020 W)

  • The following is seen in the BMC event logs of node 2 during this time:

693 | 06/05/2023 | 22:56:51 | PSU1_PIN | Upper Non-critical going high | Asserted
694 | 06/05/2023 | 22:56:51 | PSU1_PIN | Upper Critical going high | Asserted
695 | 06/05/2023 | 22:57:06 | PSU1_PIN | Upper Critical going high | Deasserted
696 | 06/05/2023 | 22:57:16 | System Firmware Progress #0x00 | SMBus initialization | Asserted
697 | 06/05/2023 | 22:57:16 | System Firmware Progress #0x00 | Memory initialization | Asserted
698 | 06/05/2023 | 22:57:17 | PSU1_PIN | Upper Non-critical going high | Deasserted

731 | 06/05/2023 | 23:03:31 | System Event #0x00 | BIOS POST complete | Asserted
732 | 06/05/2023 | 23:03:43 | System Firmware Progress #0x00 | System boot initiated | Asserted
733 | 06/05/2023 | 23:08:50 | PSU1_PIN | Upper Non-critical going high | Asserted
734 | 06/05/2023 | 23:08:53 | PSU1_PIN | Upper Critical going high | Asserted
735 | 06/05/2023 | 23:09:00 | PSU1_PIN | Upper Critical going high | Deasserted
736 | 06/05/2023 | 23:09:01 | PSU1_PIN | Upper Critical going high | Asserted
737 | 06/05/2023 | 23:09:04 | PSU1_PIN | Upper Critical going high | Deasserted
738 | 06/05/2023 | 23:09:05 | PSU1_PIN | Upper Critical going high | Asserted
739 | 06/05/2023 | 23:09:07 | PSU1_PIN | Upper Critical going high | Deasserted
740 | 06/05/2023 | 23:09:08 | PSU1_PIN | Upper Critical going high | Asserted
741 | 06/05/2023 | 23:09:14 | PSU1_PIN | Upper Critical going high | Deasserted

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.