System health reports environment degraded, but no hardware failure
Applies to
ONTAP 9
Issue
system health subsystem show
reports environment is degraded.
ClusterA::> system health subsystem show
Subsystem Health
----------------- ------------------
SAS-connect ok
Environment degraded
Memory ok
Service-Processor ok
Switch-Health ok
CIFS-NDO ok
Motherboard ok
IO ok
MetroCluster ok
MetroCluster_Node ok
FHM-Switch ok
FHM-Bridge ok
SAS-connect_Cluster
ok
13 entries were displayed.
system health alert show
reports PSU failure.
ClusterA::> system health alert show
Node: NodeA-02
Resource: PSU1#xxxxxxx
Severity: Critical
Indication Time: Mon Jul 05 07:30:07 2021
Suppress: false
Acknowledge: false
Probable Cause: PSU1 is not present in the chassis xxxxxxx. The
nodes in this chassis are NodeA-02.
Possible Effect: The nodes in the chassis might not function
effectively or redundancy might be lost.
Corrective Actions: 1. Plug in PSU1 correctly into the slot.
2. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU) and ways to check or replace it.
3. Contact support personnel if the alert persists.
- Based on AutoSupport, there is no PSU failure.
PSU2 Bad FALSE
PSU1 Bad FALSE
PSU2 need replacement NO
PSU1 need replacement NO
PSU2 GOOD
PSU1 GOOD
Sysfan3 F2 GOOD
Sysfan3 F1 GOOD
Sysfan2 F2 GOOD
Sysfan2 F1 GOOD
Sysfan1 F2 GOOD
Sysfan1 F1 GOOD