System health alert reports Service Processor is not properly configured
Applies to
- ONTAP 9
- FAS/AFF Models
Issue
system
health alert show
reports about improper:
Cluster::> system health alert show
Node: Cluster-01
Resource: SP Config
Severity: Major
Indication Time: Fri Apr 17 09:17:32 2020
Suppress: false
Acknowledge: false
Probable Cause: Service Processor is not properly configured.
Possible Effect: You might not be able to use the Service Processor to
remotely access, monitor, and troubleshoot your
storage system.
Corrective Actions: 1. Use the "system service-processor network modify" command to configure the network interface of the Service Processor.
2. Use the "system service-processor image modify -node Cluster-01 -autoupdate true" to configure AutoUpdate feature of the Service Processor.
3. Contact the technical support if the alert persists.
system health subsystem show
shows degraded status for Service-Processor subsystem
Cluster::> system health subsystem show
Subsystem Health
----------------- ------------------
SAS-connect ok
Environment ok
Memory ok
Service-Processor degraded
Switch-Health ok
CIFS-NDO ok
Motherboard ok
IO ok
MetroCluster ok
MetroCluster_Node ok
FHM-Switch ok
FHM-Bridge ok
SAS-connect_Cluster ok
13 entries were displayed.
system controller show
shows node in degraded status
Cluster::> system controller show
Controller Name System ID Serial Number Model Status
------------------------- ------------- ----------------- -------- -----------
Cluster-01 537xxxxxx 621xxxxxxxxx FAS2650 degraded
Cluster-02 537xxxxxx 621xxxxxxxxx FAS2650 ok