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SwitchPowerFail_Alert - Cluster Switch

  1. Last updated
    Apr 28, 2025
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Category:
fas-systems
Specialty:
HW
Last Updated:
4/28/2025, 1:15:46 AM

Applies to

  • ONTAP 9
  • Cluster Network Switches
  • NetApp Cluster Switches
  • Call home for Health Monitor process cshm: SwitchPowerFail_Alert

Issue

AutoSupport Message

HA Group Notification (Health Monitor process cshm: SwitchPowerFail_Alert[Swtich Name/PowerSupply-1]) ALERT

EMS Log
  • event log show -severity * -message-name callhome*

[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm SwitchPowerFail_Alert[Switch Name/PowerSupply-1].

  • event log show -severity * -message-name hm.alert.raised*

[netapp-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerFail_Alert , Alerting Resource = switch name/PowerSupply raised by monitor cluster-switch

Command Line
  • system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchPowerFail_Alert

                      Node: Reporting Node Name
                   Monitor: cluster-switch
            Class of Alert: SwitchPowerFail_Alert
         Severity of Alert: Major
            Probable Cause: Power_supply_failure
Probable Cause Description: "$(cluster_switch_power.psu-name)" on switch "$(cluster_switch_power.device)" is missing or is not operational.
           Possible Effect: Power supply redundancy on switch "$(cluster_switch_power.device)" might be lost.
        Corrective Actions: 1) Ensure that the power supply units supplying power to the switch are turned on.
                            2) Ensure that the power cord is securely connected to the power supply of the switch.

 

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