Single disk is missing on NS224 shelf
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- Category:
- fas-systems
- Specialty:
- hw
- Last Updated:
- 3/27/2025, 8:53:52 PM
Applies to
- ONTAP 9
- NS224 Shelf
Issue
- A single disk on an NS224 shelf goes missing on both paths.
- If the drive is missing on both paths, it will not be visible in ONTAP and the green disk LED is not illuminated.
cluster1::> run -node <node name> sysconfig -a 00.1.16: NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX) 00.1.17: NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)<No Drive 18 listed here as expected>00.1.19: NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)
00.1.20: NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (S60RNXXXXXXXXX)cluster1::> storage disk showe5b.00.3.16 B e0c.00.0.16 A 0 16
e5b.00.3.17 B e0c.00.0.17 A 0 17<No Drive 18 listed here as expected>
e5b.00.3.19 B e0c.00.0.19 A 0 19
e5b.00.3.20 B e0c.00.0.20 A 0 20- System transitions to Mixed-Path HA.
cluster1::> system node run -node node1 sysconfig
NetApp Release 9.8P10: Fri Feb 4 04:27:32 EST 2022
System ID: XXXXXXXXXX (node1); partner ID: XXXXXXXXXX (node2)
System Serial Number: XXXXXXXXXXXX (node1)
System Rev: A0
System Storage Configuration: Mixed-Path HA
