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Single disk bypassed by both IOM modules and critical shelf fault on one node

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • DS460
  • FAS9000
  • ONTAP 9

Issue

  • Critical shelf fault following node reboot
  • Node 1 output from storage show fault

Enclosure Status: critical
Channel: 1a
Shelf: 12
Shelf Type: DS460-12
Product Serial Number: SHJGD1835000082
Module Type: IOM12

Disk Elements:
Element Status                  Status Bytes  Status Descriptions
0 [Bay  0]: OK                01,00,00,00
1 [Bay  1]: OK                01,01,00,00
2 [Bay  2]: NOT INSTALLED     05,02,00,00
3 [Bay  3]: OK                01,03,00,00
4 [Bay  4]: OK                01,04,00,00
5 [Bay  5]: NOT INSTALLED     05,05,00,00
6 [Bay  6]: OK                01,06,00,00
7 [Bay  7]: OK                01,07,00,00
8 [Bay  8]: NOT INSTALLED     05,08,00,00
9 [Bay  9]: OK                01,09,00,00
10 [Bay 10]: OK                01,0A,00,00
11 [Bay 11]: NOT INSTALLED     05,0B,00,00
12 [Bay  0]: OK                01,00,00,00
13 [Bay  1]: OK                01,01,00,00
14 [Bay  2]: NOT INSTALLED     05,02,00,00
15 [Bay  3]: OK                01,03,00,00
16 [Bay  4]: OK                01,04,00,00
17 [Bay  5]: NOT INSTALLED     05,05,00,00
18 [Bay  6]: OK                01,06,00,00
19 [Bay  7]: OK                01,07,00,00
20 [Bay  8]: NOT INSTALLED     05,08,00,00
21 [Bay  9]: OK                01,09,00,00
22 [Bay 10]: OK                01,0A,00,00
23 [Bay 11]: NOT INSTALLED     05,0B,00,00
24 [Bay  0]: OK                01,00,00,00
25 [Bay  1]: OK                01,01,00,00
26 [Bay  2]: NOT INSTALLED     05,02,00,00
27 [Bay  3]: OK                01,03,00,00
28 [Bay  4]: OK                01,04,00,00
29 [Bay  5]: NOT INSTALLED     05,05,00,00
30 [Bay  6]: OK                01,06,00,00
31 [Bay  7]: OK                01,07,00,00
32 [Bay  8]: NOT INSTALLED     05,08,00,00
33 [Bay  9]: OK                01,09,00,00
34 [Bay 10]: OK                01,0A,00,00
35 [Bay 11]: NOT INSTALLED     05,0B,00,00
36 [Bay  0]: OK                01,00,00,00
37 [Bay  1]: OK                01,01,00,00
38 [Bay  2]: NOT INSTALLED     05,02,00,00
39 [Bay  3]: OK                01,03,00,00
40 [Bay  4]: OK                01,04,00,00
41 [Bay  5]: NOT INSTALLED     05,05,00,00
42 [Bay  6]: OK                01,06,00,00
43 [Bay  7]: OK                01,07,00,00
44 [Bay  8]: NOT INSTALLED     05,08,00,00
45 [Bay  9]: OK                01,09,00,00
46 [Bay 10]: OK                01,0A,00,00
47 [Bay 11]: NOT INSTALLED     05,0B,00,00
48 [Bay  0]: OK                01,00,00,00
49 [Bay  1]: OK                01,01,00,00
50 [Bay  2]: NOT INSTALLED     05,02,00,00
51 [Bay  3]: CRITICAL          02,03,30,2C   ENCLOSURE BYPASSED B, ENCLOSURE BYPASSED A, BYPASSED B, BYPASSED A, FAULT REQSTD
52 [Bay  4]: OK                01,04,00,00
53 [Bay  5]: NOT INSTALLED     05,05,00,00
54 [Bay  6]: OK                01,06,00,00
55 [Bay  7]: OK                01,07,00,00
56 [Bay  8]: NOT INSTALLED     05,08,00,00
57 [Bay  9]: OK                01,09,00,00
58 [Bay 10]: OK                01,0A,00,00
59 [Bay 11]: NOT INSTALLED     05,0B,00,00

  • Node 2 output from storage show fault

Enclosure Status: normal
Channel: 1a
Shelf: 12
Shelf Type: DS460-12
Product Serial Number: SHJGD1835000082
Module Type: IOM12

Disk Elements:
Element Status                  Status Bytes  Status Descriptions
  0 [Bay  0]: OK                01,00,00,00   
  1 [Bay  1]: OK                01,01,00,00   
  2 [Bay  2]: NOT INSTALLED     05,02,00,00   
  3 [Bay  3]: OK                01,03,00,00   
  4 [Bay  4]: OK                01,04,00,00   
  5 [Bay  5]: NOT INSTALLED     05,05,00,00   
  6 [Bay  6]: OK                01,06,00,00   
  7 [Bay  7]: OK                01,07,00,00   
  8 [Bay  8]: NOT INSTALLED     05,08,00,00   
  9 [Bay  9]: OK                01,09,00,00   
 10 [Bay 10]: OK                01,0A,00,00   
 11 [Bay 11]: NOT INSTALLED     05,0B,00,00   
 12 [Bay  0]: OK                01,00,00,00   
 13 [Bay  1]: OK                01,01,00,00   
 14 [Bay  2]: NOT INSTALLED     05,02,00,00   
 15 [Bay  3]: OK                01,03,00,00   
 16 [Bay  4]: OK                01,04,00,00   
 17 [Bay  5]: NOT INSTALLED     05,05,00,00   
 18 [Bay  6]: OK                01,06,00,00   
 19 [Bay  7]: OK                01,07,00,00   
 20 [Bay  8]: NOT INSTALLED     05,08,00,00   
 21 [Bay  9]: OK                01,09,00,00   
 22 [Bay 10]: OK                01,0A,00,00   
 23 [Bay 11]: NOT INSTALLED     05,0B,00,00   
 24 [Bay  0]: OK                01,00,00,00   
 25 [Bay  1]: OK                01,01,00,00   
 26 [Bay  2]: NOT INSTALLED     05,02,00,00   
 27 [Bay  3]: OK                01,03,00,00   
 28 [Bay  4]: OK                01,04,00,00   
 29 [Bay  5]: NOT INSTALLED     05,05,00,00   
 30 [Bay  6]: OK                01,06,00,00   
 31 [Bay  7]: OK                01,07,00,00   
 32 [Bay  8]: NOT INSTALLED     05,08,00,00   
 33 [Bay  9]: OK                01,09,00,00   
 34 [Bay 10]: OK                01,0A,00,00   
 35 [Bay 11]: NOT INSTALLED     05,0B,00,00   
 36 [Bay  0]: OK                01,00,00,00   
 37 [Bay  1]: OK                01,01,00,00   
 38 [Bay  2]: NOT INSTALLED     05,02,00,00   
 39 [Bay  3]: OK                01,03,00,00   
 40 [Bay  4]: OK                01,04,00,00   
 41 [Bay  5]: NOT INSTALLED     05,05,00,00   
 42 [Bay  6]: OK                01,06,00,00   
 43 [Bay  7]: OK                01,07,00,00   
 44 [Bay  8]: NOT INSTALLED     05,08,00,00   
 45 [Bay  9]: OK                01,09,00,00   
 46 [Bay 10]: OK                01,0A,00,00   
 47 [Bay 11]: NOT INSTALLED     05,0B,00,00   
 48 [Bay  0]: OK                01,00,00,00   
 49 [Bay  1]: OK                01,01,00,00   
 50 [Bay  2]: NOT INSTALLED     05,02,00,00   
 51 [Bay  3]: OK                01,03,00,00   
 52 [Bay  4]: OK                01,04,00,00   
 53 [Bay  5]: NOT INSTALLED     05,05,00,00   
 54 [Bay  6]: OK                01,06,00,00   
 55 [Bay  7]: OK                01,07,00,00   
 56 [Bay  8]: NOT INSTALLED     05,08,00,00   
 57 [Bay  9]: OK                01,09,00,00   
 58 [Bay 10]: OK                01,0A,00,00   
 59 [Bay 11]: NOT INSTALLED     05,0B,00,00

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