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Service-Processor degraded caused by stuck/stale SPAutoUpgradeFailedMajorAlert

  1. Last updated
    Apr 15, 2025
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Category:
fas-systems
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hw
Last Updated:
4/15/2025, 9:36:13 AM

Applies to

Issue

  • SP auto-upgrade fails and node reports:

[node1: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller

  • SP subsystem status gets degraded:
cluster1::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor degraded
  • SP firmware upgrade on the nodes is successful
  • Accessing the SP via SSH works fine

 

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