SSH connection drops on SP and e0M on FAS8xxx systems
Applies To
- FAS8020
- FAS8040
- FAS8060
- SP Version: 3.x
Issue
- The Service Processor (SP) interface and e0M becomes inaccessible and does not respond to pings
- The SP is reporting a high load and dropped frames. Example:
uptime 03:05:43 up 184 days, 4:19, load average: 1.96, 1.54, 1.45 eth0 Link encap:Ethernet HWaddr 00:A0:98:5E:5E:40 inet addr:172.29.15.131 Bcast:0.0.0.0 Mask:255.255.0.0 UP BROADCAST RUNNING MULTICAST MTU:1400 Metric:1 RX packets:655853 errors:0 dropped:103232 overruns:1 frame:0 TX packets:1802 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:78338004 (74.7 MiB) TX bytes:191305 (186.8 KiB) Interrupt:3 Record 1680: Sat Jun 20 17:37:21.743301 2020 [SP.notice]: SP load is high: 3.27 2.84 2.05