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PSU status critical on a surviving AFF-A300 or FAS8200 while in takeover

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Applies to

  • AFF A300
  • FAS8200

Issue

  • The events chassisPowerSupply.degraded  and Power Supply Status Critical seen on the working node while in takeover.
[node1: cf_takeover: callhome.sfo.takeover:alert]: Call home for CONTROLLER TAKEOVER COMPLETE AUTOMATIC
[node1: cf_takeover: callhome.reboot.takeover:notice]: Call home for PARTNER REBOOT (CONTROLLER TAKEOVER)
[node1: cf_takeover: cf.fm.takeoverComplete:notice]: Failover monitor: takeover completed

[node1: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Temperature is Unreadable
[node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
  • Alerts for PSU and FAN appear in the following AutoSupport.

HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU1.) ERROR
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F1) ERROR
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan1 F2) ERROR
HA Group Notification (CHASSIS FAN FRU FAILED: SysFan3 F1) ERROR
HA Group Notification (Health Monitor process cphm: CriticalFruMultiFaultAlert ALERT

 

 

 

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