Power Supply Status Critical due to faulty motherboard
Applies to
- FAS8200
- AFF-A300
Issue
EMS
show PSU error and auto recover frequently.
[node1: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Temperature is Unreadable
[node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
[node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1.
[node1: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
[node1: spsm_listener: sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).
[node1: power_low_monitor: monitor.chassisPowerSupplies.ok:info]: Chassis power supplies OK.
[node1: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.
-
SP-LATEST-IPMI
show multiple onboard sensor in critical status.
CPU0_Temp_Margin | na | degrees C | na | na | na | -5.000 | 0.000
PSU2_Fault | 0x0 | discrete | Asserted | na | na | na | na
Bat_1.5V | 1.765 | Volts | cr | 1.280 | 1.348 | 1.649 | 1.727
- Partner node doesn't have same issue and report PSU status as normal.