Skip to main content
NetApp Knowledge Base

Port down on Network Interface Card

  1. Last updated
  2. Save as PDF
Views:
626
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Network Interface Card

Issue

  • Port is showing as down on adapter
        slot 3: Dual 40/100G Ethernet T62100-CR
                e3a MAC Address:    00:07:43:62:dc:30 (auto-100g_sr4-fd-up)
                    QSFP Vendor:         FINISAR CORP
                    QSFP Part Number:    332-00440
                    QSFP Serial Number:  X5PBM36
                e3b MAC Address:    00:07:43:62:dc:38 (auto-unknown-fd-down)
                    QSFP Vendor:
                    QSFP Part Number:
                    QSFP Serial Number:
 
  • Swapping cable / SFP with working ones does not bring the port back up
  • Cluster ports fail to connect to up node making SFO giveback fail

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.