Skip to main content
NetApp Knowledge Base

Port down on PCI card XL710

  1. Last updated
  2. Save as PDF
Views:
871
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A700, FAS9000, AFF A300 X91440A NIC
  • AFF A700s onboard Ethernet ports or X1144A NIC

Issue

  • 40G link of XL710 ports is down:
cluster::> system node run -node <node_name> -command sysconfig -a
sysconfig: slot 5 OK: X91440A: 40G high performance
slot 5: 10/40 Gigabit Ethernet Controller XL710 QSFP+
e5e MAC Address: d0:39:ea:xx:xx:xx (auto-unknown-fd-down)
QSFP Vendor: CISCO-AVAGO
QSFP Part Number: AFBR-79EBPZ-CS2
QSFP Serial Number: serila_number
Device Type: XL710 B1
Firmware Version: fw 5.20 nvm 5.05 etid 80008d4d
Part Number: 111-02590
Hardware Revision: B0
 
For the card:

::> system node run -node <node_name> -command sysconfig -ac
...
sysconfig: slot 5 OK: X91440A: 40G high performance
...

  • No light on the QSFP
  • Patch panel cabling is correct 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.