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Port down on PCI card XL710

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hw
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Applies to

  • ONTAP 9
  • AFF A700, FAS9000, AFF A300 X91440A NIC
  • AFF A700s onboard Ethernet ports or X1144A NIC

Issue

  • 40G link of XL710 ports is down:
cluster::> system node run -node <node_name> -command sysconfig -a
sysconfig: slot 5 OK: X91440A: 40G high performance
slot 5: 10/40 Gigabit Ethernet Controller XL710 QSFP+
e5e MAC Address: d0:39:ea:xx:xx:xx (auto-unknown-fd-down)
QSFP Vendor: CISCO-AVAGO
QSFP Part Number: AFBR-79EBPZ-CS2
QSFP Serial Number: serila_number
Device Type: XL710 B1
Firmware Version: fw 5.20 nvm 5.05 etid 80008d4d
Part Number: 111-02590
Hardware Revision: B0
 
For the card:

::> system node run -node <node_name> -command sysconfig -ac
...
sysconfig: slot 5 OK: X91440A: 40G high performance
...

  • No light on the QSFP
  • Patch panel cabling is correct 

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