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Panic PCI Error NMI from device(s) PLX PCIE 8725 switch on Controller

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Category:
fas-systems
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hw
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Applies to

  • AFF/FAS Systems
  • Flash Cache NVMe

Issue

  • System experiences an NMI PANIC:
PANIC: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0x208),UCorrSrc(0)), RPT(0,1,0):PLX PCIE 8725 switch on Controller. in process idle on release 9.1P20 (C) on Mon Jan 18 16:03:43 JST 2021 version: 9.X
 
PANIC  : PCI Error NMI from device(s):ErrSrcID(CorrSrc(0x300),UCorrSrc(0)), RPT(0,1,0):PLX PCIE 8725 switch on Controller, Br[8725](2,1,0): Link down.
  • Flash Cache NVMe Firmware Version shows ERRORMOD in SYSCONFIG-A
slot 1: Flash Cache NVMe
Serial Number: XXXXXXXXXXXXXX
Part Number: XXX-XXXXX
Hardware Revision: A0
Firmware Version: ERRORMOD
Model Name: X3311A
Capacity: 512 GB 
 
Reboot, and reseat does not resolve

 

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