One port in a 40GbE card using 4x 10GbE breakout QSFPs is down
Applies to
X1144A 10/40 Gigabit Ethernet PCIe card XL710 QSFP+
Issue
- Just one of the four ports connected to the card is down. Example:
slot 1: 10/40 Gigabit Ethernet Controller XL710 QSFP+
e1a MAC Address: 3c:fd:fe:bc:d5:c0 (auto-10g_sr-fd-up)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00389
QSFP Serial Number: XZL0M65
e1b MAC Address: 3c:fd:fe:bc:d5:c1 (auto-10g_sr-fd-up)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00389
QSFP Serial Number: XZL0M65
e1c MAC Address: 3c:fd:fe:bc:d5:c2 (auto-10g_sr-fd-up)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00389
QSFP Serial Number: XZL0M65
e1d MAC Address: 3c:fd:fe:bc:d5:c3 (auto-unknown-fd-down)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00389
QSFP Serial Number: XZL0M65
Device Type: XL710 B1, PBA J27441-003
Firmware Version: fw 5.20 nvm 5.04 etid 80003fb0
Serial Number: 3CFDFEBCD5C0
- Disabled/enabled the port in the node and switch doesn't fix the issue
- A cable and QSFP re-seat doesn't fix the issue.