Skip to main content
NetApp Knowledge Base

One or more (1) PHYs on expander are in a bad state after shelf replacement

Views:
492
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

DS4243

Issue

  • Shelf replaced
  • Disk not recognized
16:03:27  Filer-01       NOTICE        scsi.cmd.notReadyCondition: Disk device 0b.01.0: Device returns not yet ready: CDB 0x2f:0ba4a600:0400: Sense Data SCSI:not ready - Drive spinning up (0x2 - 0x4 0x1 0x0)(0).
16:03:27  Filer-02       INFORMATIONAL sas.adapter.debug: adapterName="0a", debug_string="WRONG destination on OPEN (0x17) -- delaying: dev 0a.01.0, cdb 0x2f:22ea3200:0400 (0/164965), NDU 0x0"
16:03:27  Filer-02       INFORMATIONAL sas.adapter.debug: adapterName="0a", debug_string="BAD destination on OPEN (0x14) -- delaying: dev 0b.01.0, cdb 0x2f:22ea3200:0400 (0/164965), NDU 0x0"
  • Disk disabled on both channels:
16:03:41  Filer-01       ERROR         ds.sas.drivephy.disableErr:Disk  [NETAPP  :X575_PHM2400MCTO:NA04] S/N [85B0A0QMT2KA]  on channels 0a shelf ID 1 IOM A bay 0 disabled due to excessive phy changes.
16:03:38  Filer-02       INFORMATIONAL sas.adapter.debug: adapterName="0a", debug_string="WRONG destination on OPEN (0x17) -- delaying: dev 0a.01.0, cdb 0x2a:29ef0168:0088 (0/7), NDU 0x0"
16:03:38  Filer-02       INFORMATIONAL sas.adapter.debug: adapterName="0a", debug_string="WRONG destination on OPEN (0x17) -- delaying: dev 0a.01.0, cdb0x2a:29eefe68:0028 (0/7), NDU 0x0"
16:03:38  Filer-02       INFORMATIONAL sas.adapter.debug: adapterName="0a",debug_string="WRONG destination on OPEN (0x17) -- delaying: dev 0a.01.0, cdb 0x2a:29eefe98:0050 (0/7), NDU 0x0"
16:03:38Filer-02         INFORMATIONAL sas.adapter.debug: adapterName="0a", debug_string="WRONG destination on OPEN (0x17) -- delaying: dev0a.01.0, cdb 0x2a:29eefe30:0030 (0/7), NDU 0x0"
16:03:38  Filer-02       INFORMATIONAL sas.adapter.debug:adapterName="0a", debug_string="WRONG destination on OPEN (0x17) -- delaying: dev 0a.01.0, cdb 0x2a:29eefda0:0020 (0/7), NDU0x0"
16:03:50  Filer-01       ERROR         ds.sas.drivephy.disableErr: Disk  [NETAPP  :X575_PHM2400MCTO:NA04] S/N[85B0A0QMT2KA]  on channels 0b shelf ID 1 IOM B bay 0 disabled due to excessive phy changes.
16:03:49  Filer-02       ERROR         scsi.cmd.selectionTimeout: Disk device 0a.01.0: Adapter/target error: HA status 0x7: cdb 0x2a:29ef0000:00b0. Targeted device did not respond to requested I/O. I/O will be retried.
16:03:49  Filer-02       ERROR         scsi.cmd.selectionTimeout: Disk device 0a.01.0: Adapter/target error: HA status 0x7: cdb 0x2a:29ef0168:0088. Targeted device didnot respond to requested I/O. I/O will be retried.
16:03:49  Filer-02       ERROR         scsi.cmd.selectionTimeout:Disk device 0a.01.0: Adapter/target error: HA status 0x7: cdb 0x2a:29ef00b8:0058. Targeted device did not respond to requested I/O.I/O will be retried.
16:03:49  Filer-02       ERROR         scsi.cmd.selectionTimeout: Disk device 0a.01.0:Adapter/target error: HA status 0x7: cdb 0x2a:29ef6560:0008. Targeted device did not respond to requested I/O. I/O will beretried.
16:03:49  Filer-02       ERROR         scsi.cmd.selectionTimeout: Disk device 0a.01.0: Adapter/target error:HA status 0x7: cdb 0x2a:29ef0118:0048. Targeted device did not respond to requested I/O. I/O will be retried.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.