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ONTAP upgrade via system manager GUI fail with signature error

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • FAS/AFF

Issue

  • Upgrade initated via system manager after ONTAP image is downloaded to the repository
  • The upgrade is hung at validation phase with the below error.

Cluster::> cluster image show-update-progress
                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:01:06
ONTAP updates        in-progress              01:32:00        00:05:50

Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
Node_01              failed            Error: Failed to verify the 
                                       signatures of the image.The image
                                       might have been corrupted. Replace
                                       the image, and then try the command
                                       again.
                                       Action: Use the "cluster show"
                                       command to verify that all nodes in
                                       the cluster are healthy. Use the
                                       "cluster image package
                                       show-repository" command to verify
                                       that the downloaded image has the
                                       correct version. If all nodes are
                                       healthy and the image has the correct
                                       version, wait a few minutes, and then
                                       use the "cluster image resume-update"
                                       command to resume the update.

  • Performing TO and GB didnt resolve the issue

 

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