ONTAP Upgrade Validation Error: ONTAP-SP communication is not normal
Applies to
- ONTAP 9
- Service Processsor(SP)
Issue
- ONTAP Upgrade Validation Error:
ONTAP-SP communication is not normal. This may be due to expired certificates or hardware issue.
system power showshows single side's SP is not reachable:
cluster::> system node power show
Node Status
---------------- -----------
Error: The Service Processor on node "Node-01" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on
the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives
are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
Node-01 -
Node-02 on
- Both SP status are good.
::> system service-processor show -fields status
node status
--------------- ------
Node-01 online
Node-02 online
SP-MGMT-MLOG-TXT.GZshows unknown ca:
Wed Dec 04 2024 17:59:53 +09:00 [kern_servprocd:info:6462]NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000
Wed Dec 04 2024 17:59:53 +09:00 [kern_servprocd:info:6462]ERR: Servprocd::CLI: system_power_status_worker : TTX ERROR: 7 (SSL_connect: tlsv1 alert unknown ca (SSL_error_code = 1))
Wed Dec 04 2024 17:59:53 +09:00 [kern_servprocd:info:6462]ERR: Servprocd::CLI: system_power_status_worker : EXCEPTION Occured in closing the spcc transport
Wed Dec 04 2024 17:59:53 +09:00 [kern_servprocd:info:6462]Thrift: Wed Dec 4 17:59:53 2024 SSL_shutdown: shutdown while in init (SSL_error_code = 1
- ONTAP using internal API ceritificate to communication
Service Processor API service configuration
Enabled: true
Port: 50000
Limit Access: true
Server Certificate: -internal-
Client Certificate: -internal-
CA Certificate: -internal-
- Renew the API certificate don't help.