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Node reported "unknown" state during ONTAP upgrade

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A400

Issue

  • Node reported "unknown" state during ONTAP upgrade and fails to boot, reporting the following error:
                   “ERROR: [D9] Boot option loading failed”
  • Node was power cycled, issue remained.
  • Boot device was reseated, issue remained.
  • Boot device was replaced as per Node fails to boot with error: Boot option loading failed, after the replacement, "show devices" from LOADER didn't detect the boot device, the following errors were reported:

LOADER-A> show devices -a
Device Name  Description
-----------  ---------------------------------------------------------
eficons0a     EFI Console
uart0         NS16550 UART at 0x3F8
kcs0a         KCS at 0xca3 (command) and 0xca2 (data)
clock0a       ISA RTC at 0x70 (index) and 0x71 (target)
rd0.0         Raw disk 0 (USB:Sony), Capacity: 7440 MB
r0b.0         rd0.0 raw disk alias device
hd0.0         NEW VOLUME, Capacity: 4084 MB Free: 1237 MB
u0b.0         NEW VOLUME, Capacity: 4084 MB Free: 1237 MB
boot_e        u0b.0 alias boot device
e0M           Intel I210 Gigabit Network Connection (D0-39-EA-94-68-69)
e0S           Intel I210 Gigabit Network Connection (D0-39-EA-94-68-6A)

Can't find primary boot device u0a.0
Can't find backup boot device u0a.1
















                    













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