Skip to main content
NetApp Knowledge Base

Node reported "unknown" state during ONTAP upgrade

  1. Last updated
  2. Save as PDF
Views:
94
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A400

Issue

  • Node reported "unknown" state during ONTAP upgrade and fails to boot, reporting the following error:
               ERROR: [D9] Boot option loading failed

LOADER-A> show devices -a
Device Name  Description
-----------  ---------------------------------------------------------
eficons0a     EFI Console
uart0         NS16550 UART at 0x3F8
kcs0a         KCS at 0xca3 (command) and 0xca2 (data)
clock0a       ISA RTC at 0x70 (index) and 0x71 (target)
rd0.0         Raw disk 0 (USB:Sony), Capacity: 7440 MB
r0b.0         rd0.0 raw disk alias device
hd0.0         NEW VOLUME, Capacity: 4084 MB Free: 1237 MB
u0b.0         NEW VOLUME, Capacity: 4084 MB Free: 1237 MB
boot_e        u0b.0 alias boot device
e0M           Intel I210 Gigabit Network Connection (D0-39-EA-94-68-69)
e0S           Intel I210 Gigabit Network Connection (D0-39-EA-94-68-6A)

Can't find primary boot device u0a.0
Can't find backup boot device u0a.1

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.