Skip to main content
NetApp Knowledge Base

New DS460c shelf shows amber attention LED

Views:
749
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

DS460C Shelf

Issue

  • Attention/fault LED lit amber on shelf
  • May see messages: "Event: monitor.globalStatus.critical: Disk shelf fault."
  • Output of the nodeshell command 'storage show fault -v' indicates module errors

 

Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,00,01,00 REPORT
2 [IOM12 A] : OK 01,00,01,00 REPORT
3 [IOM12 A] : NONCRITICAL 03,00,09,00 REPORT, OPEN
4 [IOM12 A] : OK 01,00,01,00 REPORT
5 [IOM12 A] : OK 01,00,01,00 REPORT
6 [IOM12 B] : OK 01,00,01,00 REPORT
7 [IOM12 B] : OK 01,00,01,00 REPORT
8 [IOM12 B] : NONCRITICAL 03,00,09,00 REPORT, OPEN
9 [IOM12 B] : OK 01,00,01,00 REPORT
10 [IOM12 B] : OK 01,00,01,00 REPORT

  • Sysconfig -a output may show inconsistencies of module information

Shelf 5: DS460-12 Firmware rev. IOM12 A: 0250 IOM12 B: ----   <<<---Firmware version missing

  • No other faulty components indicated
  • System is in Multipath HA

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.