New DS460C not reporting in ONTAP correctly with no duplicate shelf ID
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- Visibility:
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- Votes:
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- Category:
- disk-shelves
- Specialty:
- hw
- Last Updated:
- 10/10/2024, 12:43:17 PM
Applies to
- ONTAP 9
- New DS460C install
Issue
- Shelf reporting incorrectly in sysconfig-a
Shelf 10: DS460-12 Firmware rev. IOM12B A: 0130 IOM12B B: 0130
Shelf ?: unknown #.A. ..+:.....\*........
Shelf ?: unknown #.R.`..B:......
Shelf ?: unknown #......B:....
Shelf ?: unknown #.#.@..B:....
Shelf ?: unknown #.#....B:...
- Disks for the affected shelf have improper disk names:
036A5580.0: NETAPP X378_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
036A5580.2: NETAPP X378_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
036A5580.4: NETAPP X378_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)
- Messages similar to below may be seen from both nodes:
ses.shelf.unsupportAllowErr: Unsupported disk shelf found on channel 0b.
ses.inconsistent.config: Inconsistent configuration detected for shelf connected to adapter 0b, 0c.
- Shelf reports in EMS with an incorrect shelf ID than what is expected:
[Node01: sanown_reservation: diskown.drawer.invalidShlf:error]: The system cannot automatically assign disks for shelf "255" because the shelf is in an invalid state.
- Confirmed no shelf ID conflict, and that it was set correctly:
