NVMe disk missing on one controller during cluster setup

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Views:: 4

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: hw

Last Updated:

Applies to

AFF-A20
ONTAP 9

Issue

Disk on slot 22 missing while cluster setup as seen on maintenance mode

*> disk show -p
Local System ID: xxxxxxxx

DISK OWNER POOL SERIAL NUMBER
------------ ------------ ---- -------------
0n.21 (00000000) Pool0 S7N6NC0Y500092
0n.20 (00000000) Pool0 S7N6NC0Y500060
0n.2 (00000000) Pool0 S7N6NC0Y500083
0n.0 (00000000) Pool0 S7N6NC0Y500099
0n.3 (00000000) Pool0 S7N6NC0Y500093
0n.23 (00000000) Pool0 S7N6NC0Y500035
0n.1 (00000000) Pool0 S7N6NC0Y500068

Same disk visible on other slots

*> disk show -p
Local System ID: 539068110

Events reported on console during boot

Jun 01 14:08:41 [localhost:diskown.errorDuringIO:error]: error 3 (disk failed) on disk 374E3630:59A00526:00253854:00000002:00000000:00000000:00000000:00000000:00000000:00000000 (S/N N/A) while opening disk
Jun 01 14:08:41 [localhost:diskown.errorDuringIO:error]: error 3 (disk failed) on disk 374E3630:59A00473:00253854:00000002:00000000:00000000:00000000:00000000:00000000:00000000 (S/N N/A) while opening disk

Jun 02 15:31:34 [localhost:nvme.ssd.attach.error:error]: NVMe SSD encountered error: "ctrlr construct failed" on slot 22. Could not attach drive.
Jun 02 15:31:39 [localhost:nvme.ssd.attach.error:error]: NVMe SSD encountered error: "ctrlr construct failed" on slot 22. Could not attach drive.

Swapped the node between slots of the chassis with the same outcome