NVMe caching module failed to activate firmware
Applies to
- ONTAP 9
- FAS/AFF Systems
Issue
- The NVMe caching module fails to activate firmware and the below error is reported in the system:
nvme.fw.activate.failed: NVMe caching module in slot 3 with serial number S3KXXXXX04427 and model number X3311A failed to activate firmware. Error code: 0xe02002000189.
The caching module is still completely functional, but it is running with obsolete firmware. Contact NetApp technical support for alternative solutions.
- The
sysconfig -a
output reports the Flash cache status as ok but the firmware is not recognized:
::> system node run -node <node> sysconfig -a
slot 3: Flash Cache NVMe
Serial Number: S3KXXXXX04427
Part Number: 119-00329
Hardware Revision: A0
Firmware Version: ERRORMOD
Firmware File: X3311_S000PM963NVM
Model Name: X3311A
Capacity: 1024 GB
State: ok
- Power cycling the affected node does not help.