NVDIMMBadHealthAlert Reason: VPP Lost , on NVDIMM-equipped systems
Applies to
- ONTAP 9
- AFF A800, AFF A400, AFF A320
- FAS8700, FAS8300
- NVDIMM
- Health Status Explanation: VPP Lost
Issue
EMS Log:
Tue Apr 11 13:53:17 -0400 [NetApp1: nphmd: hm.alert.raised:alert]: Alert Id = NVDIMMBadHealthAlert , Alerting Resource = /dev/nvdimm0:NetApp1 raised by monitor controller
AutoSupport logs, we see the following:
- PLATFORM-SENSORS.XML
---------------------------------------------------------------
Sensor Name Sensor Type Sensor State
--------------------------------------------------------------
NVDIMM0 VPP discrete fault
NVDIMM0 Health discrete fault
- NVDIMM-STATUS
Total NVDIMM on this platform is 1
--------------------------------------------------
DIMM(/dev/nvdimm0) Page:0
--------------------------------------------------
0x0000: 00 0a 0a 01 01 00 21 3c 25 3c 25 34 34 00 00 00
0x0010: 1f 2e 00 00 03 15 03 0b 68 81 02 00 68 81 1e 80
0x0020: 05 80 78 80 05 00 00 40 1f ac 0d d0 07 a0 0f 90
0x0030: 33 08 08 dc 05 10 80 00 00 00 70 03 00 00 00 00
0x0040: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x0050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
-----------------------------------------------------
--------------------------------------------------
DIMM(/dev/nvdimm0):
--------------------------------------------------
Controller Ready: Yes
Controller Busy: No
Energy Policy managed by: HOST
Save_N Low During CSAVE: Yes
Save_N Enabled(ARMED): Yes
Data on the Flash: NotValid
Module is Health: No
Module Status(0x0004): VPP Lost
Flash Lifetime: 96%
Flash Lifetime Status: Normal
Health Alert:
::>system health alert show
| Node | Node01 |
|---|---|
| Monitor | controller |
| Alert ID | NVDIMMBadHealthAlert |
| Alerting Resource | /dev/nvdimm0:NetApp1 |
| Subsystem | Motherboard |
| Indication Time | Tue Apr 11 13:53:17 2023 |
| Perceived Severity | Major |
| Probable Cause | hardware_degrading |
| Description | NVDIMM "NVDIMM-N 0 (DIMM-11)" on node "NetApp1" is indicating a degraded status. |
| Corrective Actions | Contact technical support for assistance with NVDIMM module replacement. |
| Possible Effect | Potential data loss as the NVDIMM becomes degraded. |
| Acknowledge | false |
| Suppress | false |
| Policy | NVDIMMBadHealthPolicy |
| Additional Information |
Node: NetApp1 |
- Reboot of the node doesn't fix the issue.