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NS224 SHELF OVER TEMPERATURE 88 C (190 F)) ERROR

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • NS224 shelf
  • NSM100

Issue

  • Intermittent Temperature alerts triggers for impacted HA pair.
  • Physical inspection confirms that there are no amber LED on hardware.
  • The following events are triggered:

HA Group Notification from Node06 (SHELF OVER TEMPERATURE 88 C (190 F)) ERROR
HA Group Notification from Node05 (SHELF_FAULT) ERROR

dsa_worker3: ses.status.temperatureError:error]: NS224NSM100 (S/N SHJGD2246900158) shelf 0 on channel 0x temperature error for Temperature sensor 14: critical status; overtemperature failure. Current temperature: 88 C (190 F). This element is on the unknown location.
dsa_worker3: ses.status.temperatureError:error]: NS224NSM100 (S/N SHJGD2246900158) shelf 0 on channel 0x temperature error for Temperature sensor 15: critical status; overtemperature failure. Current temperature: 88 C (190 F). This element is on the unknown location.

Channel: 0x
Shelf: 0
SES device path: local access: 0x.0.0.99
Module type: NSM100; monitoring is active
Shelf status: critical condition

Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17; with error: 14, 15
[14] 91 C (195 F) Overtemperature failure!
[15] 91 C (195 F) Overtemperature failure!

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