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NS224 shelf NSM100 module LED amber

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Applies to

  • NS224 shelf
  • ONTAP 9

Issue

  • LED of NSM100 module always stay amber.
  • STORAGE-SHELF.XML in AutoSupport showing multiple errors:
Error Type ACPP Bootdevice Coinbattery DIMM DIMM DIMM DIMM Module Temperature Temperature Temperature Temperature Temperature Temperature
Error Severity Unknown Unknown Unknown Unknown Unknown Unknown Unknown Error Warning Warning Warning Warning Warning Warning
Shelf component with error 2 2 2 5 6 7 8 B 12 13 14 15 16 17
Location of component with error - - - DIMM slot 1 in the bottom shelf module (B) DIMM slot 2 in the bottom shelf module (B) DIMM slot 3 in the bottom shelf module (B) DIMM slot 4 in the bottom shelf module (B) rear of the shelf at the bottom, on module B bottom module temp sensor near midplane CPU package on bottom module Ethernet port 1 on bottom module Ethernet port 2 on bottom module PCIe switch 1 on bottom module PCIe switch 2 on bottom module
Error Text - Boot device "2" error detected. Coin cell battery "2" error detected. DIMM "5" error detected. DIMM is located in the DIMM slot 1 in the bottom shelf module (B). DIMM "6" error detected. DIMM is located in the DIMM slot 2 in the bottom shelf module (B). DIMM "7" error detected. DIMM is located in the DIMM slot 3 in the bottom shelf module (B). DIMM "8" error detected. DIMM is located in the DIMM slot 4 in the bottom shelf module (B). Critical error detected in module "B". Temperature reported by temperature sensor "12" exceeds the specifications for the disk shelf or its components. Temperature reported by temperature sensor "13" exceeds the specifications for the disk shelf or its components. Temperature reported by temperature sensor "14" exceeds the specifications for the disk shelf or its components. Temperature reported by temperature sensor "15" exceeds the specifications for the disk shelf or its components. Temperature reported by temperature sensor "16" exceeds the specifications for the disk shelf or its components. Temperature reported by temperature sensor "17" exceeds the specifications for the disk shelf or its components.
 

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