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Multiple failed drives after moving disk shelf to new controller

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Category:
fas-systems
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HW
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Applies to

  • X306_WMANT02TSSM
  • NA09
  • Moving disk shelves to FAS8300

Issue

  • Multiple failed drives after moving disk shelves to new FAS8300 controller
 
40.0 : NETAPP   X306_WMANT02TSSM NA09 1695.4GB 512B/sect (WD-WMAURXXXXXXX) (Failed)
40.1 : NETAPP   X306_WMANT02TSSM NA09 1695.4GB 512B/sect (WD-WMAURXXXXXXX) (Failed)
40.2 : NETAPP   X306_WMANT02TSSM NA09 1695.4GB 512B/sect (WD-WMAURXXXXXXX) (Failed)
 
  • Disks appear operational initially, but fail after 10-15 minutes
  • Following errors are seen in EMS log

[Node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device 4b.40.0: request failed after try #1: cdb 0x5f:0601.
[Node-01: scsi_cmdblk_strthr_admin: scsi.debug:debug]: shm_setup_for_failure disk 4b.40.0 (S/N WD-WMAURXXXXXXX) error 80000000h
[Node-01: scsi_cmdblk_strthr_admin: disk.releaseFailed:error]: Disk release failed on 4b.40.0 CDB 0x5f:0601 - SCSI:no sense (0 0 0)
[Node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device 4b.40.0: request failed after try #1: cdb 0x5e:01.
[Node-01: scsi_cmdblk_strthr_admin: disk.readReservationFailed:error]: Disk read reservation failed on 4b.40.0 CDB 0x5e:01 - SCSI:no sense (0 0 0)
[Node-01: sanown_io: diskown.errorDuringIO:error]: error 20 (disk operation timed out) on disk 1c.40.0 (S/N WD-WMAURXXXXXXX) while reading reservation state
[Node-01: config_thread: raid.config.disk.not.responding:notice]: Disk 4b.40.0 Shelf 40 Bay 0 [NETAPP   X306_WMANT02TSSM NA09] S/N [WD-WMAURXXXXXXX] UID [500605BA:000C2D1C:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is not responding.

 

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