Skip to main content
NetApp Knowledge Base

Multiple disks failed in same aggregate for specific shelf

  1. Last updated
  2. Save as PDF
Views:
62
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • DS224C
  • All disks, in single shelf, missing.

Issue

  • No LED / power activity in the shelf
  • No disks reported in one specific shelf

 ::> storage disk show -disk <stack>.<shelfID>.*

  • Cold boot messages in the shelf logs.
Thu Jan 01 00:00:00 1970 (    0+00:00:00.205); 02000093; U; HAL; hal; 04; Module Reboot: Startup type 1-Cold boo
  • High shelf temperature sensors and messages:
Thu Jan 01 00:00:00 1970 (    0+00:00:10.217); 0304002D; M; ENC_MGT; env_control; 04; Temperature zone 7 is now: warning hot set
Thu Jan 01 00:00:00 1970 (    0+00:00:10.217); 0304002F; M; ENC_MGT; env_control; 04; Temperature zone 7 is now: critical hot set
...
Thu Jan 01 00:00:00 1970 (    0+00:00:11.461); 0304002E; M; ENC_MGT; env_control; 04; Temperature zone 7 is now: warning hot cleared
Thu Jan 01 00:00:00 1970 (    0+00:00:11.461); 03040030; M; ENC_MGT; env_control; 04; Temperature zone 7 is now: critical hot cleared
Thu Jan 01 00:00:00 1970 (    0+00:00:11.461); 03040031; M; ENC_MGT; env_control; 04; Temperature zone 7 is now: OK
...

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Reference
    Confidence
    Validated
    Flag
    False
    Governance
    Experience
    KCS Enabled
    Yes
    Visibility
    Public
    Product Categories
    Disk Shelves
    Specialty
    HW
  2. Tags
    1. 2009369844