Missing Sensor Information After Manual SP Reboot on FAS8200
Applies to
- FAS8200
- ONTAP 9
Issue
- After a manual Service Processor (SP) reboot, some sensor information is missing or unreadable in ONTAP.
- The issue was observed following an earlier alert:
HA Group Notification from naspb13 (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.)
- Although the PSU status returned to normal, subsequentsystem node environment
sensors showoutput displayed missing or abnormal sensor values.
cluster::*> sensors show
Node Sensor State Value/Units
-------------------------------------------------------
node01 PSU2 normal GOOD
node01 PSU1 normal GOOD
cluster::*> sensors show
(system node environment sensors show)
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
node01
PSU2 normal
GOOD
PSU1 normal
GOOD
Fan3 normal
GOOD
Fan2 normal
GOOD
Fan1 normal
GOOD
SP Status normal
IPMI_HB_OK
mSATA Status normal
OK
mSATA Pres normal
PRESENT
node02
PSU2 normal
GOOD
PSU1 normal
GOOD
Fan3 normal
GOOD
Fan2 normal
GOOD
Fan1 normal
GOOD
SP Status normal
IPMI_HB_OK
mSATA Status normal
OK
mSATA Pres normal
PRESENT
CPU0 Temp Margin normal
-57 C - - -11 -1
In Flow Temp normal
25 C 0 5 50 55
Out Flow Temp normal
39 C 0 5 65 75
PCI Slot Temp normal
35 C 0 5 60 70
Smart Bat Temp normal
31 C 0 5 60 70
CPU0 Error normal
NORMAL
CPU0 Therm Trip normal
NORMAL
CPU0 Hot normal
NORMAL
Memory0 Hot normal
NORMAL
PCH Hot normal
NORMAL
Ambient Temp 1 normal
23 C 0 5 47 52
Ambient Temp 2 normal
23 C 0 5 47 52
P5V STBY normal
5099 mV 4245 4343 5660 5807
P3.3V STBY normal
3280 mV 2960 3040 3568 3664
P1.8V STBY normal
1794 mV 1629 1658 1949 1969
P1.2V STBY normal
1193 mV 1086 1105 1299 1319
P0.9V STBY normal
882 mV 805 853 950 999- Additionally, repeated BMC/SP event logs showed:
[ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Sent