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Missing SFP information on used Ethernet ports e0a/e0b - ports are down

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Applies to

  • ONTAP 9
  • QSFP
  • SFP

Issue

e0b link down, no link lights, no SFP information
 
slot 0: 10G/25G Ethernet Controller CX5
                 e0a MAC Address:    d0:39:ea:1e:44:a8 (auto-25g_cr-fd-up)
                     SFP Vendor:         Molex
                     SFP Part Number:    1111455002
                     SFP Serial Number:  93A2012020609
                 e0b MAC Address:    d0:39:ea:1e:44:a9 (auto-25g_cr-fd-up)
                     SFP Vendor:
                     SFP Part Number:
                     SFP Serial Number:
                 Device Type:        CX5 PSID(NAP0000000006)
                 Firmware Version:   16.25.1020

 

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