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Medium errors on disk in NS224 shelf

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Category:
ontap-9
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HW
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Applies to

  • ONTAP 9
  • NS224

Issue

  • Medium errors seen on single disk in NS224 shelf:

Thu Sep 29 23:58:58 -0500 [fas-f3csr3c: disk_server_0: disk.ioMediumError:notice]: Medium error on disk e0c.00.0.2: op 0x28:1f0683f4:000c sector 520520692 SCSI:medium error - Unrecovered read error - If the disk is in a RAID group, the subsystem will attempt to reconstruct unreadable data (3 11 0 81) (384) Disk e0c.00.0.2 Shelf 0 Bay 2 [NETAPP   X4013S17337T6NTE NA53] S/N [S60RNE0NA00982] UID

  • Write verification and checksum errors seen on multiple other disks within the NS224 shelf:

Fri Sep 30 06:17:57 -0500 [fas-f3csr3d: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device e0f.00.1.21L0: Check Condition: CDB 0x28:6282da6c:0006: Sense Data SCSI:aborted command -  (0xb - 0x90 0x2 0xfc)(9001).
Fri Sep 30 06:17:57 -0500 [fas-f3csr3d: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device e0f.00.1.17L0: Check Condition: CDB 0x28:620e2e80:0040: Sense Data SCSI:aborted command -  (0xb - 0x90 0x2 0xfc)(9004).
Fri Sep 30 06:18:14 -0500 [fas-f3csr3d: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device e0f.00.1.5L0: Check Condition: CDB 0x28:4f83f33f:0001: Sense Data SCSI:aborted command -  (0xb - 0x90 0x2 0xfc)(9001).

  • Storage adapters taken offline due to write verification errors:

Fri Sep 30 05:21:48 -0500 [fas-f3csr3c: disk_admin: disk.checksum.offlineAdapter:alert]: Adapter e0f taken offline due to checksum verification failure on multiple disks. Keep the adapter offline and contact Contact NetApp technical support. for assistance.
Fri Sep 30 05:21:48 -0500 [fas-f3csr3c: disk_admin: callhome.hba.failed:EMERGENCY]: Call home for Write Verification Error: Port e0f Failed. Keep the adapter offline and contact NetApp technical support for assistance.

Fri Sep 30 05:21:47 -0500 [fas-f3csr3d: disk_server_0: disk.checksum.offlineAdapter:alert]: Adapter e0c taken offline due to checksum verification failure on multiple disks. Keep the adapter offline and contact Contact NetApp technical support. for assistance.
Fri Sep 30 05:21:47 -0500 [fas-f3csr3d: disk_server_0: callhome.hba.failed:EMERGENCY]: Call home for Write Verification Error: Port e0c Failed. Keep the adapter offline and contact NetApp technical support for assistance.

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