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Internal shelf reporting under temperature warning while partner node down

  1. Last updated
    Feb 5, 2025
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Category:
ontap-9
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HW
Last Updated:
2/5/2025, 6:04:15 AM

Applies to

  • FAS2620
  • FAS2720

Issue

  • One node down and surviving partner node show under temperature warning.

EMS:

[?] Tue Jul 18 09:00:00 JST [cl1-02: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.

ENVIRONMENT:

Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15; with error: 11

Shelf temperatures by element:
[1] 17 C (62 F) (ambient) Normal temperature range
[2] 24 C (75 F) Normal temperature range
[3] 24 C (75 F) Normal temperature range
[4] 25 C (77 F) Normal temperature range
[5] 25 C (77 F) Normal temperature range
[6] 24 C (75 F) Normal temperature range
[7] 26 C (78 F) Normal temperature range
[8] 26 C (78 F) Normal temperature range
[9] 26 C (78 F) Normal temperature range
[10] 28 C (82 F) Normal temperature range
[11] 0 C (32 F) Undertemperature warning!

  • STORAGE-SHELF.XML shows issued sensor located at the down node.

 

 

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