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IOM reboots after software crash

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Category:
fas-systems
Specialty:
hw
Last Updated:
9/6/2024, 9:08:22 AM

Applies to

  • ONTAP 9
  • I/O module (IOM)

Issue

  • EMS shows:

Thu Aug 15 22:47:49 +0900 [Node-01: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': 'Thu Jan  1 00:00:00 1970 (    0+00:00:00.498); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 5-Crash reset'}
Thu Aug 15 22:47:49 +0900 [Node-01: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': 'Thu Jan  1 00:00:00 1970 (    0+00:00:00.705); 0200013D; U?; HAL; hal; 02; Failure info:Client "i2cTransport 0" triggered wdg. tNow:144134120, tLast:144054059, interval:80000, failed:0'}

  • Messages displayed in SHELF-LOG-IOM.GZ:

Thu Jan  1 00:00:00 1970 (    0+00:00:00.496); 02000027; U?; HAL; hal; 04; NDU Data Invalid.
Thu Jan  1 00:00:00 1970 (    0+00:00:00.496); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 5-Crash reset
Thu Jan  1 00:00:00 1970 (    0+00:00:00.496); 02000186; U?; HAL; hal; 04; Module Reboot: Latched power registers - EBOD = EF, ACP = EF
Thu Jan  1 00:00:00 1970 (    0+00:00:00.496); 0200011E; U?; HAL; hal; 02; Canister CPLD POST passed
Thu Jan  1 00:00:00 1970 (    0+00:00:00.496); 02000120; U?; HAL; hal; 02; Canister CPLD: V24
Thu Jan  1 00:00:00 1970 (    0+00:00:00.677); 01000001; U?; CLI; cli; 02; Failed to bind CLI command: gpio_set_bit, status 4
Thu Jan  1 00:00:00 1970 (    0+00:00:00.704); 0200013C; U?; HAL; hal; 02; Reboot after software crash.
Thu Jan  1 00:00:00 1970 (    0+00:00:00.705); 0200013D; U?; HAL; hal; 02; Failure info:Cause: 10800408, PC: 5c13170c, . Thread i2cipcwork 3
Thu Jan  1 00:00:00 1970 (    0+00:00:00.705); 0200013E; U?; HAL; hal; 02; Failed firmware version: 0120, Code Image A
Thu Jan  1 00:00:00 1970 (    0+00:00:00.705); 020001E3; U?; HAL; hal; 02; Sideband CPLD: V11

 

 

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