IOM not recognized after partner IOM reboot
Applies to
- DS212C
- DS224C
- DS460C
- IOM12B
Issue
- IOM-A reboot due to software crash
Sat Oct 04 20:27:08 +0800 [node1: storlog_admin: sla.shelf.message:debug]: params: {'type': 'SEVERITY', 'log': 'Thu Jan 1 00:00:00 1970 ( 0+00:00:00.192); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset'}
Sat Oct 04 20:27:08 +0800 [node1: storlog_admin: sla.shelf.mod.reboot:notice]: Reboot event reported by module A in shelf: 0b.01.99.1, log: Thu Jan 1 00:00:00 1970 ( 0+00:00:00.192); 02000093; U?; HAL; hal; 04; Module Reboot: Startup type 3-Internal software reset
- AutoSupport report SHELF COOLING UNIT FAILED alert when IOM reboot
Sat Oct 04 20:27:32 +0800 [node1: dsa_worker0: callhome.shlf.fan.warn:error]: Call home for SHELF COOLING UNIT FAILED
- After IOM-A is rebooted, IOM-B is not recognized in
sysconfig -a, but System Storage Configuration still in Multi-Path HA
System Storage Configuration: Multi-Path HA
Shelf 1: DS460-12 Firmware rev. IOM12B A: 0141 B: ----
- Replace IOM-B or Replace Chassis or Power Cycle shelf will not solve this issue.